As a customer service adviser or cashier in a bank or building society, you would be the first point of contact for customers.
△Customer Service Job Duties Include:
A:helping customers with loan and mortgage applications.
B:issuing foreign currency
C:doing administrative tasks such as opening post and sending letters to customers
D:using a computerised system to update account details
E:selling financial products and services to customers
F:dealing with enquiries
G:handling cash and cheques
H:processing payments and withdrawals
△Career Goals For Customer Service:
A: To obtain a job that will allow me to utilize my organizational, interpersonal and communication skills, and extensive customers service experience
in a professional environment. I am looking to become an asset to the growth and productivity of a company of your status.
B: To make the best possible life for me and my kids so I can take care of them.
C: Professional with over 15 years experience in diverse areas including, but not limited to sales, management, and marketing. Effective team leadership, communication and interpersonal skills with the ability to analyze customer demand, develop solutions, and manage projects through to completion.
△Skills Include:
A:Highly motivated self-starter.
B:Possess excellent communication skills, verbal and nonverbal.
C:Skilled in handling customer concerns and issues.
D:Applied Diploma in Retailing Financial Services.
E:Applied Diploma in Corporate Banking